Last Updated: 16/08/2025

Introduction

FMS Europe (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the secure handling of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website www.fmsfranchise.eu or engage with any related services, media forms, or communication channels (collectively, the “Site”).

By accessing or using the Site, you consent to the practices described in this Privacy Policy. If you do not agree, you must discontinue use of the Site immediately.

We may update this Privacy Policy periodically. Updates will be reflected in the “Last Updated” date, and your continued use of the Site constitutes acceptance of those changes.

Information We Collect

We collect personal and non-personal information to provide services, improve user experience, and comply with legal obligations.

1. Personal Data You Provide Voluntarily

  • Identity Data: Full name, company name, job title.
  • Contact Data: Email address, phone number, postal address.
  • Business Data: Industry, franchise interests, geographic preferences.
  • Financial Data: Payment details if you purchase services (processed securely via third-party providers such as Stripe, PayPal, or bank transfer).
  • Communication Data: Information provided in forms, surveys, webinars, or direct communication with us.

2. Automatically Collected Data (“Derivative Data”)

When you access the Site, we may collect:

  • IP address, browser type, device type, and operating system.
  • Date/time of visits, pages viewed, referral sources, and clickstream activity.
  • Location data (when enabled on your device).

3. Cookies & Tracking Technologies

We use cookies, pixels, and web beacons to:

  • Recognize repeat visitors.
  • Track usage patterns and improve performance.
  • Provide targeted advertising and remarketing.
    You may disable cookies in your browser settings, though this may affect functionality.

4. Third-Party Data

We may collect information from:

  • Social media platforms (LinkedIn, Facebook, Instagram) when you engage with our content.
  • Public business directories.
  • Event registration platforms.

How We Use Your Information

We process your data only where there is a lawful basis under GDPR (consent, contract, legitimate interest, legal obligation). Uses include:

  • Delivering and managing our consulting services.
  • Responding to inquiries and providing requested information.
  • Processing payments and issuing invoices.
  • Personalizing communications, newsletters, and marketing offers.
  • Conducting market research and improving our services.
  • Ensuring Site security and preventing fraud.
  • Meeting regulatory and legal obligations.

We will not sell or rent your personal information.

Disclosure of Information

We may share your data in the following circumstances:

  • With Service Providers: Hosting, IT support, payment processors, CRM platforms, analytics providers, or marketing partners.
  • For Legal Compliance: Where disclosure is required by law, regulation, or court order.
  • In Business Transfers: If FMS Europe is merged, acquired, or restructured, data may be transferred to the successor entity.
  • With Consent: Where you explicitly authorize us to share information.

All third parties who process your data on our behalf are bound by GDPR-compliant agreements.

Data Retention

We retain personal information only as long as necessary for the purposes collected:

  • Client records: retained for the duration of the business relationship plus 7 years for legal and accounting compliance.
  • Marketing data: retained until you withdraw consent or unsubscribe.
  • Technical logs: retained for up to 12 months unless needed for security purposes.

When retention is no longer necessary, data will be securely deleted or anonymized.

International Transfers

As part of global franchise consulting, your data may be transferred outside the European Economic Area (EEA). Where this occurs, we ensure adequate safeguards such as:

  • EU Commission adequacy decisions, or
  • Standard Contractual Clauses (SCCs) with third-party providers.

Security of Your Information

We implement appropriate technical, organizational, and administrative safeguards, including:

  • Encrypted storage and secure servers.
  • SSL certificates for website communication.
  • Role-based access controls.
  • Regular security monitoring and vulnerability testing.

However, no system is 100% secure. Use the Site responsibly and notify us immediately of suspected breaches.

Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: Obtain a copy of your data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): Request deletion when data is no longer needed.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Opt out of direct marketing or processing based on legitimate interests.
  • Right to Withdraw Consent: At any time, without affecting prior lawful processing.

To exercise these rights, contact us using the details below. We will respond within one month, in line with GDPR requirements.

Policy for Children

The Site is not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, please contact us for immediate deletion.

Your Privacy Options

You may:

  • Unsubscribe from marketing emails using the link provided.
  • Adjust cookie preferences in your browser.
  • Contact us to update or delete personal data.

Governing Law & Disputes

This Privacy Policy shall be governed by the laws of the Slovak Republic and applicable EU regulations, including the General Data Protection Regulation (GDPR) (EU) 2016/679.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Bratislava, Slovakia, unless otherwise agreed.

Contact Us

For privacy-related inquiries, please contact:

FMS Europe
 📍 Františkánska 5, 040 01 Košice – mestská časť Staré Mesto, Slovakia
(Registered Office: Bratislava, Slovakia)
 📧 info@fmsfranchise.eu
🌐 www.fmsfranchise.eu

EXPLORE FRANCHISE OPPORTUNITIES IN Europe!

Start your journey in the franchising world today! Connect with us for exciting prospects in Europe.

Free Consultation